Thank you for choosing to shop with us. We strive to ensure that your order is processed and delivered as swiftly and efficiently as possible. Below, you will find our comprehensive shipping policy, outlining the procedures, timing, and costs associated with shipping your order.

1. Processing Time

• Orders are typically processed within 1-3 business days after they are placed. During peak seasons or promotional periods, processing times may be extended to 3-5 business days.
• Please note that weekends and public holidays are not considered business days.

2. Shipping Methods

• We offer a range of shipping options to cater to your needs:
• Standard Shipping: Expected delivery time is 10-30 business days after processing. This is our most economical option.

3. Shipping Costs

• Standard shipping costs are displayed at checkout.

4. Tracking Your Order

• Once your order has been shipped, you will receive an email containing your tracking number and a link to the carrier’s website.
• Use the tracking number to monitor your package’s progress and estimated delivery date.

5. Delivery Instructions

• Ensure that your shipping address is correct and complete. We are not responsible for packages delivered to incorrect addresses provided by the customer.
• If you anticipate not being available to receive your package, consider providing a delivery instruction or opting for a delivery service that allows for package holding or rescheduling.

6. Lost or Delayed Packages

• If your package is delayed, please use the tracking information provided to check its status.
• In the event that your package is lost or arrives damaged, please contact our customer service team immediately. We will initiate an investigation with the carrier and work towards a resolution, which may include a replacement or refund.

7. International Shipping Considerations

• International customers may be subject to import duties, taxes, and brokerage fees, which are not included in the shipping cost and are the responsibility of the recipient.
• Customs clearance can cause delays beyond our control. We recommend checking local customs regulations before placing your order.

8. Returns & Exchanges Shipping

• For returns and exchanges, please refer to our Return Policy for detailed instructions. Shipping costs for returns may vary and are the responsibility of the customer unless the return is a result of our error.

Refund and Return Policies